How Peak99 collects, uses, stores, and protects your information when you use our website and hosting services.
We may collect your name, email address, phone number, billing details, service usage data, support communications, and technical information required to deliver hosting, domain, email, security, and support services.
We use your information to create and manage accounts, process payments, provision services, respond to support requests, improve service reliability, detect abuse, and send important service-related updates.
Payments are processed through approved payment providers and billing systems. We retain only the data needed for order management, invoicing, tax compliance, fraud review, and customer support.
We may use cookies, session storage, and analytics tools to keep the website functional, maintain cart and login state, understand usage trends, and improve customer experience.
We do not sell your personal information. We may share limited data with infrastructure providers, payment gateways, domain registries, security vendors, and legal authorities when required to deliver services or comply with applicable law.
We apply reasonable administrative and technical safeguards to protect customer information. No internet transmission or storage system is guaranteed to be fully secure, so customers should also maintain strong passwords and device security.
We retain records for as long as necessary to operate services, resolve disputes, prevent abuse, and satisfy accounting, contractual, and legal obligations.
You may request account data updates, billing contact changes, or service closure by contacting us. Certain information may need to be retained for compliance, fraud prevention, or unresolved service matters.
Questions about this policy can be sent through our contact page or support channel at Peak99 Support.