The core rules that govern the use of Peak99 websites, billing systems, customer portals, and hosted services.
By ordering or using any Peak99 service, you agree to these terms, our privacy policy, refund policy, acceptable use expectations, and any service-specific conditions shown during purchase.
You are responsible for maintaining accurate account details, safeguarding credentials, controlling access to your services, and ensuring activities under your account comply with applicable law and policy.
Provisioning timelines may vary depending on the service purchased, verification requirements, payment confirmation, domain registry processes, and fraud screening.
Customers must not use Peak99 services for spam, phishing, malware distribution, copyright infringement, illegal content, credential theft, network attacks, abusive automation, or any activity that harms service integrity.
Services renew based on the selected billing cycle unless cancelled before the due date. Unpaid invoices may lead to suspension, late fees, or eventual service termination according to the service class and grace period.
We may suspend, restrict, or terminate services for security incidents, abusive resource use, payment issues, fraud indicators, or terms violations. Emergency action may be taken without prior notice when required to protect systems or third parties.
While backup features may be offered on selected plans, customers remain responsible for maintaining current backups of websites, applications, databases, emails, and any critical business data.
Peak99 is not liable for indirect, incidental, consequential, or business interruption losses arising from service outages, data loss, third-party failures, customer misconfiguration, or unauthorized access beyond the limits permitted by law.
Support is provided through the channels and response scope included with your service. We may update these terms from time to time, and continued use of services after updates constitutes acceptance of the revised terms.